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#Contact apple support phone number how to
#Contact apple support phone number software
#Contact apple support phone number mac

It's why telephone scams supposedly from Microsoft support, which don't have the same trust-enhancing methodologies, tend to be less successful. This kind of brand recognition leverage is high on the phishing 101 list of ways to garner victim trust. Most commonly as far as this particular threat is concerned that will be Apple support, although I have been told by those on the receiving end of such calls that AppleCare and Apple customer service have also been used in an attempt to gain the trust of the victim.īy spoofing that number and displaying the Apple logo, the fraudsters hope that the person answering the call will be less suspicious than if they were taking an unsolicited call from a number they didn't recognize. The scammers employ caller-ID spoofing techniques so as to impersonate the real telephone number of the service they claim to be representing. They have more success because most people still aren't expecting voice to be used in such social engineering scams. Serenity Caldwell contributed to an earlier version of this guide.The telephone calls are straightforward phishing, the same as you will have seen countless times in your email no doubt.

#Contact apple support phone number how to

Visit Apple Support or the Apple Support app.ĭo you have any more questions about how to get support for your Mac, iPhone, iPad, or Apple Watch? Put them in the comments, and we will help! Now that you know how to sign up, you can also visit the iMore forums.

If you don't have an Apple Store in your area or would prefer not to go in person, you may also have an option to send your device in for repair. If there is an Apple Store near you, it's easy to schedule an appointment at the Genius Bar.

#Contact apple support phone number software

Sometimes, reading and chatting online isn't enough: If you have a hardware problem or tricky software issue, you may have to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and possible repairs. How to set up a Genius appointment at an Apple Store Select Chat, Talk to Apple Support Now, Schedule a Call, or Call Apple Support Later to contact Apple support.Īpple will contact you through the channel that you specified (unless you selected Call Apple Support Later, in which case, you would need to contact Apple). Select a category that your issue falls under.

Visit Apple's support page or the Apple Support app.

If you start out in a chat but discover your problem is more complicated, you can always ask to speak with a support technician on the phone.

If Twitter doesn't help, you can talk directly with an Apple support technician online or on the phone.

When searching for help using a command for a program, you can hover over menu results, and an arrow will appear next to where you will find it in the app's menu.

If you have Finder selected, it will show results for Finder. For example, if you are using Safari, it will show results for help with Safari.

Help will show search results based on the app you are using.

Use the keyboard shortcut command-shift-/to access the Help program quickly.

Some useful things you should know about the Help program:

Select the search result from the list.Ĭlick on a related link to open a specific app or program relating to your issue.

#Contact apple support phone number mac

If you have Finder selected (click on your desktop screen), you can check out What's new in macOS, New to Mac, and Get to Know your Mac for more help. Type in a query, like "downloading apps" or "new user."

Click on Help in the Menu bar at the top of your Mac's screen.

All you have to do is type in your query, and the Help program will present you with helpful information. Your Mac comes with a handy Help app that answers questions about every aspect of your computer.